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| » Top/Business/Education and Training |
| » Top/Business/Marketing and Advertising/Salesmanship/Education and Training |
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| Web Sites |
1stCo Business Development
Custom training solutions in customer service.
http://www.1stCo.com
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Ceres Innovations Inc.
The CERES model places employees at the center of customer relations within the company
http://www.ceresinnovations.com
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Communication Strategy Consultants
Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.
http://www.communicationstrat.com/
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Corporate Dynamics, Inc.
Training and consulting solutions for customer service, sales, and management related issues.
http://www.corpdyn.com/
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Craig Speaks
Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
http://www.craigspeaks.com/
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Customer Focus, Inc.
On-site customer service training for service representatives.
http://www.customerfocusinc.com/
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Customer Service Review, Inc.
Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
http://www.csr-net.com/
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CustomNet Services
Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
http://www.customnet.on.ca/
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Dionco Inc.
A retail consulting firm specializing in retail selling skills and customer service skills.
http://www.dionco.com/
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Glasstap Training Services
Developing People to support the business, using innovative learning styles mixing classroom and e-learning.
http://www.glasstap.com/
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Interaction Metrics
Customer service audit specialists.
http://www.interactionmetrics.com/
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Jones Associates
Specializes in researching, preparing and delivering training programs
http://www.service-training.co.uk
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Learning Curve
Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
http://www.yourlearningcurve.co.uk/
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Learning Journey, Inc.
Solutions to help increase employee morale and give better customer service through communication and corporate culture.
http://www.learningjourneyinc.com/
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SunShower Learning
Video-based training program to inspire positive attitudes in front-line customer service employees.
http://www.smile-video.com/
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Telephone Doctor
Customer service and telephone skills training company.
http://www.telephonetraining.com/
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The Customer Management Gurus
Industry professionals experienced in sales, marketing and customer service strategy.
http://www.customermanagementgurus.com
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The WOW Class
Client service training programs.
http://www.thewowclass.com
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