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| Web Sites |
800 Adept
Offers call routing technology for dealer locator Allows customer calls made to centralized toll free number to be automatically and accurately distributed to a geographically appropriate dealer or call center.
http://www.800adept.com/
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Asian Call Centers
Offshore call centre providing outsourced Call Center services based out of the Philippines.
http://www.asiancallcentres.com/
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Call Centre Association
UK trade association representing the call and contact centres.
http://www.cca.org.uk/
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Comsys Multi Media Services
Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
http://www.cmm-services.co.uk
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Datapoint
Provides call center management services.
http://www.datapoint.com/
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ePacific Global
Philippine based telemarketing specialists offering inbound and outbound services, offshore outsourcing, call center management and customer support.
http://www.epacificglobal.com
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Frank Solutions
Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
http://www.tpath.com/
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ISI eLearning Solutions, LLC
Agent and supervisor call center training on the web or CD-ROM.
http://www.isi-elearning.com/
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Stonehouse Communications
Timeshared network based telesales dialing system.
http://www.stonehousecom.com/
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Taw Valley Telecoms
UK based outsourced call centre services provider offering inbound and outbound solutions.
http://www.tawvalleytelecoms.co.uk
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Ulysses Learning
Contact center simulation-based training program for customer service, sales and coaching.
http://www.ulysseslearning.com
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White Pajama
Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.
http://www.whitepajama.com/
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