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| @ Accessibility | |
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| Web Sites |
Acernus
Provides usability services as well as site design and site creation services for web based companies.
http://www.acernus.com
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Adaptive Path
A User Experience design and consulting firm that unites theory and practice to advance the art of user experience design while helping clients make better business decisions. Located in California, USA.
http://adaptivepath.com/
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Adducive
Software user interface design and rapid production services including prototypes for telephone, handheld, and desktop systems. The website describes services offered and tips for effective user interface development. Located in California, USA.
http://www.adducive.com/
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AGConsult
Specialized in user-friendly Internet interface. Includes online articles. Located in Belgium, website also in Dutch.
http://www.agconsult.be
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Anderson, Richard I.
Provides guidance in collaborative, user-centered design, ethnographic research, and multidisciplinary collaboration. Located in California, USA.
http://www.well.com/user/riander/
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Andrew Fox Interactive
Design, usability and consultancy. Located in the United Kingdom.
http://www.andrewfox.co.uk/
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Aptima, Inc.
Providing innovative research and applied design for government, industry, medical, and transportation fields. Locations in Washington DC and Massachusetts, USA.
http://www.aptima.com/
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Ariel Performance Centered Systems, Inc.
A management consulting and software development company that has expertise with all forms of Electronic Performance Support Systems (EPSS). Located in Ohio, USA.
http://www.arielpcs.com/
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Beta Research, Inc.
Consulting and research in human factors, ergonomics, usability and safety in product and system design from California, USA.
http://www.beta-research.com/
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Black Box Media
A website and CDROM publishing company specializing in human factors for interface design, usability and usage studies, navigation and information architecture - directly for clients or through larger companies. Located in Canada.
http://www.black-box-media.com
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Bohmann Usability
User experience consulting. Including articles and news about Web usability. From Denmark.
http://www.bohmann.dk/
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British HCI Group Consultancy Listing
Listing of UK academic and commercial consultants in Human-Computer Interaction, providing initial contact information for prospective clients seeking experts within this field.
http://www.visualize.uk.com/bcshci/conslist/
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Busse Design
Experts in user interface design for applications and other web-based products. Located in California, USA.
http://www.bussedesign.com/
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Catalyst Group Design
Usability and User Interface Designers. Located in New York, USA.
http://www.catalystgroupdesign.com/
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Center for Usability Research and Engineering
Offers services and research in the field of usability engineering and user interface design in Vienna Austria.
http://www.cure.at/
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Centralis
A user experience consultancy offering research, testing and design expertise to develop interactive applications. Located in Illinois, USA.
http://www.centralis.com
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Change Sciences
Provides research, workshops, and consulting for improving the user experience of web sites and interactive applications. Located in New York, USA.
http://www.changesciences.com/
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Classic System Solutions
A software development and professional services organization with expertise in graphical user interface (GUI) design and usability. Located in California, USA.
http://www.classicsys.com
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Cognetics Corporation
Offers a Logical User Centered Interaction Design (LUCID) Framework, a methodology for managing the design and testing of the software user interface. Located in New Jersey, USA.
http://www.cognetics.com/
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Constantine & Lockwood, Ltd.
Supports usage-centered design for more usable software-based products through training, design, evaluation, and consulting services. Located in Massachusetts, USA.
http://www.foruse.com/
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Cooper Interaction Design
Offers a range of goal-directed services that can be used to create and improve interactive solutions from California, USA.
http://www.cooper.com
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Corporate Solutions Consulting
Provides usability services including web site evaluations and design. Located in the UK.
http://www.consult-me.co.uk
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Corsair
Specializes in customer experience, visual design, information architecture, and strategy. Located in New York, USA.
http://www.corsairstudio.com
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Cox & Hall Interaction Design
Texas design consultantancy specializing in user interface and interaction design, visual communication, and usability for products requiring human-computer interaction.
http://www.coxhall.com
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Creative Good
Offers to improve customer experience. Located in New York, USA.
http://www.creativegood.com
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Creative Gorilla
Usability analysis, software design, web site design, web application design, implementation and support by Alison Kather. Located in California, USA.
http://www.creativegorilla.com/
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Crystal Point Consulting
Helps businesses sharpen their websites. Provider of website analysis, reality testing, training seminars, and consulting services. Located in Illinois, USA.
http://www.crystalpointconsulting.com/
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Datapanik
Provides user interface design, user centered design, and usability services for software and hardware developers. Located in Canada.
http://www.datapanik.com/
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December Communication Inc.
Web based communications company. Offers publication, presentations and consulting. Includes Computer-Mediated Communication Magazine (CMM) archives and resources.
http://www.december.com/
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Design Interpretive
Integrated delivery of user interface design, industrial design, and usability assessment and testing services. Located in Ottawa, Canada.
http://www.designinterpretive.com/
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Diamond Bullet Design
Web site design, user interface design, plus accessibility and usability evaluation services. Located in Michigan, USA.
http://www.diamondbullet.com
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Direct Perception LLC
Specializes in customer-centered product and service innovation. Includes links.
http://www.directperception.com
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Effortmark Ltd.
Usability Consulting firm based in Leighton Buzzard, UK. Focuses include making web sites and particularly web forms easier to use.
http://www.effortmark.co.uk
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Elemental Usability
Specialising in usability and accessibility testing, information architecture and brand web design throughout Northern Ireland and the UK.
http://www.elementalusability.co.uk/
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Eleven Consulting
Helps companies determine product strengths and weaknesses, and gives specific, blueprint-level guidance on how they can be improved. Located in California, USA.
http://www.elevenconsulting.com/
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Emma Jane Consulting
Offers web and interface design plus user studies.
http://www.emmajane.com/
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Enervision Media
Provides analysis and designs interactive systems and interfaces for usability across all technology platforms. Located in New York, USA.
http://www.enervisionmedia.com
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Enflexion
Australia-based consulting group specialising in eBusiness usability and accessibility.
http://www.enflexion.com.au/
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Ergosoft Laboratories
Bases information architecture and interface design on user data and continuous usability testing. Located in Texas, USA.
http://www.ergolabs.com/
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Evan Media
Creation of user-centered interface designs, websites and custom web applications for small to mid-size businesses. Located in California, USA.
http://www.evanmedia.com/
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Experience by Design
Washington, DC based information architecture and user experience consultancy for websites & software.
http://www.experiencebydesign.com
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Experience Research - Richard Linington
Ethnographic research leading to the creation of useful and desirable user experiences. Located in the United Kingdom.
http://www.experienceresearch.com/
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EyeTracking
Eye tracking technology to test users' responses to websites and other promotional material. Located in California, USA.
http://www.eyetracking.com
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Ferguson, Louise
Consulting services to research, design, and evaluate interactive products. Specialist in medical usability, wireless systems and complex collaborative environments. Located in the UK.
http://www.louiseferguson.com/
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fhios
Offers user research and services for the complete design and development process including usability testing. Based in London, United Kingdom.
http://www.fhios.com
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Fields, Jason: air-port
Evolving technology and delivering a more compelling and dynamic digital experience to end users online and offline. Based in California, USA.
http://www.air-port.com/
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Filament Group
Designs software and websites, provides market analysis and training, and works with rich media and wireless technologies. Located in Massachusetts, USA.
http://www.filamentgroup.com
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Fission Interactive
A team of designers, programmers and usability specialists from Nortel Networks' former human factors group offer web design and usability evaluations. Located in Canada.
http://fissioninteractive.com
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Flash 99% Good
Usability for Flash. Promotes mainly a book, and includes tips, tutorial, and links.
http://www.flash99good.com/
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Florian N. Egger
Researcher at the University of Eindhoven, Netherlands, in human-computer interaction. Offers consulting in user experience and trust, including aspects of e-commerce system design.
http://www.ecommuse.com/
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flyTrap Interactive
Offers user interface design services at all phases of application development, including working prototypes for web and interactive multimedia applications. Based in San Diego, California, United States.
http://flytrapinteractive.com/
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Foolproof Business Services
Examining the online sales process from the customer's point of view. Located in England.
http://www.foolproof.co.uk
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Genesis
Offers usability evaluations, user-centered front-ends, software product design, and training. Located in India.
http://www.genesishci.com
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Good Experience
Mark Hurst and Creative Good present white papers on customer and user experience.
http://www.goodexperience.com/
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Gothelf, Jeff
Representation of the disciplines of information architecture, business analysis and usability, as well as contact information and a resume. Located in Massachusetts, USA.
http://www.jeffgothelf.com
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gotomedia, inc. - interaction design and usability consulting
Offers customized user experience and branding solutions. Notable clients include Macromedia & WebEx.
http://www.gotomedia.com
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Gravity7
Award-winning web site development, user interface, user experience consulting and communication design. Includes short articles. Located in California, USA.
http://www.gravity7.com
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Gruden
Provides website design and development solutions for internet, extranet, intranet, multimedia and new media projects.
http://www.gruden.com
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GUI Designers
Usability Consultancy committed to designing and evaluating successful and effective Windows Applications and Web Sites. Offering the full range of Usability Services. Located in the United Kingdom.
http://gui-designers.co.uk/
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GUIguy
User interface design and usability consulting for Windows applications and web sites, for business productivity.
http://www.guiguy.com/
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Hastings Research
Internet and interface development. specialise in HCI, usability, architecture, systems integration and e-business. Offer a number of white papers. Located in California, USA.
http://www.hastingsresearch.com/
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Hibbitts, Paul D.
Provides user interface design services, including usability evaluations and education. Located in Canada.
http://www.paulhibbitts.com
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Human Interface Group
User-centered user interface design, user documentation and training services. Belgium
http://www.higroup.com/
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Human Interfaces, Inc
Usability consulting for web, software and hardware products. Background in Human Factors. Located in Texas, USA.
http://www.humaninterfaces.net
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HumanCentric Technologies, Inc.
Human factors testing and consulting firm with expertise in Web design, and consumer electronics. Located in North Carolina, USA.
http://humancentrictech.com
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Humansystems Inc.
Specializes in Human Factors and Applied Ergonomics. A consultant company involved in web site analysis, HCI, task analysis and modeling. Located in Canada.
http://www.humansys.com
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Hypercerulean Inc.
Specializes in applying human factors analysis to usability engineering, testing, and interface design. Located in Washington.
http://www.hypercerulean.com/
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Icon Medialab
Offers a wide range of services with a focus on the user experience in a wide range of web-based applications. This internationally oriented company has locations in Europe and North America.
http://www.iconmedialab.com/
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Ideactif
Offers consulting services to provide user-centred design, i.e. a combination of usability, information architecture, communications, marketing and design. Located in Canada. Main site in French.
http://www.ideactif.com/en/
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Idean Research
Offering user experience research services and consultation in usability for the products of the digital world, especially wireless ones. Located in Finland.
http://www.ideanresearch.com/
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IdeasMerchant.com Ltd
Specializes in site and user interface development, web consulting, and training.
http://www.ideasmerchant.com
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Incontext Enterprises
Provides design, training, and market information services. Located in Massachusetts, USA.
http://www.incent.com
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Information & Design
Offers usability consulting. Includes resources, articles and courses. Located in Melbourne, Australia.
http://www.infodesign.com.au/
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Instrata
Offers services to study user behaviour and apply results to create functional and usable user interfaces. Located in the UK.
http://www.instrata.co.uk/
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Interacta Design Oy
Specializes in goal-based user interface design and field studies to find out the users' goals. Provides usability assessment, e.g. expert reviews and usability testing. Located in Finland.
http://www.interacta.fi/
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Interaction Architect
Sim D'Hertefelt offers services for designing usable interactive systems, includes articles. Located in Belgium.
http://users.skynet.be/fa250900/
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Interaction Design
Offers Web design and usability testing services.
http://www.user.com
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Interface Consult
Offers web design services and features usability testing facilities. Located in Austria.
http://www.usability.at/e/
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Interface Guru
Tests and makes recommendations on how to improve commercial websites. Located in Tucson, Arizona, USA.
http://www.interfaceguru.com
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Jeff Brace Design
Consulting services include business analysis, information architecture, user interface design, and usability evaluations. Located in British Columbia, Canada.
http://members.shaw.ca/jeff.brace/
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Joe 10 Group
Interface design and usability consulting firm which applies user centered design strategies to help businesses improve the user experience of their Web sites and consumer products. Located in California, USA.
http://www.joe10.com/
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KeyLabs Software Testing Products and Services
KeyLabs is an independent testing lab providing web site application performance testing.
http://www.keylabs.com
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Knabe Design
Information architecture, interaction design, technical writing, user centered design, and usability evaluation. Located in Pennsylvania, USA.
http://www.knabedesign.com
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Kraka Inc.
Offering consulting services in most aspects of interaction design. Located in California, USA.
http://www.kraka.com/
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Lextant
Provides user experience research, user-centered interactive design and usability evaluation. Offices in Ohio and Colorado, USA.
http://www.lextant.com
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Look and Feel Australia
Offers user experience design plus usability and product strategy consulting. Also other services concerning interactive products.
http://www.lookandfeel.com.au
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Maskery
Offers user centred research and design services, specializing in concept design, usability, accessibility product evaluations, and training. Located in Ottawa, Canada.
http://www.maskery.ca
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MauroNewMedia
Consulting services concerning User Interface Design and Usability Engineering. Located in New York, USA.
http://www.mauronewmedia.com
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McGee, Patrick W.
User interface designer and illustrator for online and offline media in Texas, USA.
http://www.pmcgee.net
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Meleniak
Offering usability evaluation, accessibility advice, and web design. Located in the United Kingdom.
http://www.meleniak.com/
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Membex
Specializing in interface design, usability testing, site development, database architecture, and ecommerce sites. Located in Pennsylvania, USA.
http://www.membex.com/
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Mental Models
Employs a user-centered approach to provide User Interaction consulting, rapid prototyping, presentation and graphic design. Focus on enterprise applications. Located in California, USA.
http://www.mentalmodels.com/frame.jsp/pages/home
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Metamedia
Provides user-oriented product and interface design services for custom software and embedded systems. Located in Tennessee, USA.
http://www.xo4.com
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Milobox, Inc.
Helps clients create, renew and strengthen their user interaction to enhance the user experience for software and websites. Includes articles and other resources.
http://www.milobox.com
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Miramontes Computing
Specialized in user-centered design, prototyping, support of the development process, and iterative test and refine of the final product. Includes articles by Jim Miller. Located in California, USA.
http://www.miramontes.com
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mProver
Website usability reports and email support. Located in New York, USA.
http://mprover.com/
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Namahn
Consulting firm specializing in customer-focused information design and interaction design of media, products and tools. Located in Belgium.
http://www.namahn.com/
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Nat Bobbitt's Laboratories
Research and IT consulting expertise in the assessment of informations systems for: ERP, CRM, CMS, DBMS. Located in Colorado, USA.
http://www.nabslab.com/
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Nelson Usability Associates
Provides consulting, research, and training in usability evaluation and interaction design. Located in Ohio, USA.
http://www.nelsonusability.com/
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NerveCentral
A web usability and solutions consultancy, offering user-centered ergonomic design and web development. Located in the UK.
http://nervecentral.com
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NewOpp.ca Inc.
A customer driven, products, process and innovation solutions provider. Based in Ontario, Canada.
http://www.newopp.ca/
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Nielsen Norman Group
Consulting agency offering to enhance the user experience. Includes news, events and publications. Located in California, USA.
http://www.nngroup.com/
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Nuno Design
Offering user-centered interface design, auditing, and prototyping solutions for online and MS Windows applications. Located in Ireland.
http://www.nuno.ie/
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Ovo Studios
Offers fixed and portable usability labs and logging software. Located in Illinois, USA.
http://www.ovostudios.com
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Pamam
Solutions for user interface design and human factors engineering. Located in Israel.
http://www.pamam.com/
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Performance Research and Design
Offers user-centred design services for product development, including usability testing, survey research, user-centered design and focus groups. Located in New York, USA.
http://www.prad.com/
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Preston G Smalley
Offers services in interaction design and software engineering. Located in California, USA.
http://www.prestonsmalley.com/
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Pure Interface
User interface design, usability testing and research to improve user experience for websites, software, and other products. Locate in the United Kingdom.
http://www.pureinterface.com/
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Pure Usability Ltd
Web usability and accessibility consultancy. Based in the UK.
http://www.pureusability.co.uk
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Quakenbush Design
Interface Design consultation for browser-based and traditional software as well as interactiveTV.
http://www.q-design.com/
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Reuten
Offering information architecture, user experience and usability evaluation services. Located in Melbourne, Australia.
http://www.reuten.com.au/
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Reynolds, Louis
Information architect and GUI consultant, specializing in information architecture, user testing, user experience, and GUI design. Located in New Jersey, USA.
http://www.louisreynolds.com/
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Rocket Communications, Inc.
Consultants providing information architecture, visual interface design, icons, and usability testing. Located in California and Hawaii, USA.
http://www.rocketcom.com
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Ross Technologies Limited
Provides software consultancy and services for creating advanced user interfaces using techniques such as error tolerance, user modelling and agent interfaces. Located in Bristol, UK.
http://www.rosstech.biz/
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Sage Consulting
Silicon Valley based computer human interaction consultancy focusing on practical usability testing & interface design. Located in California, USA.
http://www.sage-research.com/
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SalemSystems
Usability testing, customer research, and product design services. Located in Washington, USA.
http://www.salemsystems.net
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Section 508 Accessibility
Consulting services including 508 compliance audits, accessibility redesign and retrofit, testing and training. Located in California.
http://508.intetics.com
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Shiro Wilde
Interaction Designer
http://www.freshgoods.com/projects/
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Siteworkz Consulting
Provides services in Web Design, Information Architecture, specializing in web usability. Located in Canada.
http://siteworkz.com
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Sliced Bread Interaction Design
User interface design consultancy creating online, desktop, and handheld products and services. California, United States.
http://www.slicedbreaddesign.com/
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Snyder Consulting
Usability and prototyping consultant focused on helping customers recognize, prioritize, and solve usability problems. Located in New Hampshire, USA.
http://www.snyderconsulting.net/
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Software Human Factors
Provides a wide range of usability consulting services including interface design, user testing, focus groups, heuristic evaluations and onsite training.
http://www.softwarehumanfactors.com
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Sotopia
Usability consultant specialized in user centered design, including computer interaction, and usability engineering. Located in Rotterdam, Netherlands.
http://www.sotopia.com/
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Spox Design
Usability testing service. Offering independent review and analysis, and testing of websites using actual users.
http://www.spoxdesign.com
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Sprezzatura Systems, Inc.
Software design, programming, documentation, and review. White papers and other collaterals. Web site design and writing. Located in California, USA.
http://www.sprez.com/
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Sterling Creations
Technology for persons with special needs and access for everyone.
http://www.sterlingcreations.ca/
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Strategic Integration
Offers eBusiness usability testing and development services. Based in the UK.
http://bestidea.biz/
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Swim Interaction Design Studio LLC
Specialists in designing usable, useful and aesthetic interfaces for interactive products, ranging from software applications to handheld devices and medical equipment. Located in California, USA.
http://www.swimstudio.com
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Syntagm
User-centered design and development services, including object-oriented design and UML, usability evaluation and training. Located in Oxford, UK.
http://www.syntagm.co.uk
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Tec-Ed, Inc.
Customer research, information architecture and design, and usability evaluation of technology products and websites. Offices in Michigan, California, and New York, USA.
http://www.teced.com/
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Tech-bridge
Pradeep Henry's offshore user-experience driven approach to the design/evaluation of websites and products.
http://www.tech-bridge.com/
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The Communication Studio LLC
Seasoned interaction designer: documentation, graphics, wireframe models, best practices & information architecture. A unique combination of business understanding, technical acumen, creative talent and strategic insight. Experienced in transactional systems, financial services. Servicing Northern New Jersey and New York City, USA.
http://www.jcvtcs.com/index.html
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The Hirsch Group
Specializing in the conceptualization, design, development, evaluation, review and assessment of human-computer interfaces, especially web-based applications. Located in California, USA.
http://www.thehirschgroup.com/
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The Hiser Group
Committed to liberating technology from the technologists and letting people play with it instead. Focus on usability and accessibility of interface design. Located in Australia.
http://www.hiser.com.au/
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The TerraNova Group
Specializing in user interface design, ethnography, usability evaluations, and user support systems. Located in Georgia, USA.
http://www.terranova.tv/
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The Usability Company
Specialists in website, wireless, Intranet, digital interactive TV and software usability testing. Includes a glossary and links. Located in the United Kingdom.
http://www.theusabilitycompany.com
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The Usability Group
Specializing in customer research and analysis of technology products and services. Jeff Rubin and Dave Rinehart manage offices in New Jersey and Atlanta, USA.
http://www.usability.com
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TheUEgroup
Experienced consultants specializing in the area of user interface design and usability. Located in California, USA.
http://www.theuegroup.com/
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ThoughtCap
Internet consultancy committed to helping Global 2000 clients leverage customer experience as a competitive advantage and driver of profits. Located in New York City.
http://www.thoughtcap.com/
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Tmtm
Offers services to create meaningful digital product development and user experience. Located in London, UK.
http://www.tmtm.co.uk
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True Matter, LLC
Interactive application development and design consultancy focused on crafting effective Web experiences. Located in South Carolina, USA.
http://www.truematter.com
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Truth In Design
Consultants who design user experience in the shape of graphical user interfaces on the internet and in the wireless world. Located in California, USA.
http://www.truthindesign.com
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Two Rivers Consulting Corporation
A consulting firm in Massachusetts.
http://www.tworivers.com/
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U-C Webs
Internet effectiveness consultancy offers a range of services including web site evaluations and search engine optimization. Located in Ontario, Canada.
http://www.u-cwebs.com/
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Usability Architects, Inc.
A usability consulting and contracting firm specializing in designing the user experience with user-centered methodologies.
http://www.usability-architects.com/
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Usability by Design Ltd
Offering usability and design consultancy to the e-commerce and client server markets in Europe. Located in London, United Kingdom.
http://www.usability.uk.com/
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Usability Consultancy
Strategic Web design consultancy which uses user centred design and market research techniques. Located in the United Kingdom.
http://www.u-consulting.co.uk/
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Usability Lab at HHI
Usability support during all phases of the product life cycle including user requirements, design, evaluations, and consultancy. Located in Berlin, Germany.
http://ulab.hhi.de/
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Usability Partners
Independent usability and user-centred design consultancy, based in Stockholm, Sweden.
http://www.usabilitypartners.se/
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Usability Sciences Corporation
Provider of usability testing and research for websites, consumer electronics, software and hardware products. Located in Texas, USA.
http://www.usabilitysciences.com/
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UsabilityOne
Offers a range of services with a focus on user interfaces for web and non-web applications. Services available throughout the Asia Pacific. Located in Australia.
http://www.usabilityone.com
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Usable Interface
The portfolio and resume of Kyle Pero, a usability analyst, interaction designer, and information architect consultant based in Pennsylvania, USA.
http://www.usableinterface.com
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Usablity Glossary
Boston Web firm offering information architecture, interaction design, usability consulting, and copywriting.
http://www.bobgoodman.net/main/glossary.html
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User Insight
Provider of user experience services utilizing usability testing, focus groups, market research, training and documentation. Located in California, Georgia, and Illinois, USA.
http://www.userinsight.com
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User Interface Design GmbH
Offers consultancy and software for usability engineering, visual and interaction design, and Java based software development with a focus on interactive TV. Stuttgart and Munich, Germany.
http://www.uidesign.de/
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User Interface Engineering
Provides usability consulting, research, training and conferences. Located in Massachusetts, United States.
http://www.uie.com
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Usercentric Design, LLC
Services include usability testing, focus groups, Web design, interface design. Located in Bellevue, Washington, USA.
http://www.usercentricdesign.com/
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Userface Ltd
User interface design and usability evaluation consultancy. Located in London, United Kingdom.
http://www.userface.net
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Userlab, Inc.
Consulting in website usability, training and testing.
http://www.userlab.com
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Vista Point Consulting
Provides web site design and evaluation services for small and mid-sized businesses. Focus on usability, customer-focused content and clean design. Based in Renton, Washington, United States.
http://www.newvistapoint.com/
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Web Site Optimization, LLC
Consulting firm offering Web optimization services and information. Located in Michigan, USA.
http://www.websiteoptimization.com
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WordFixers
Offers service for designing online-help system, user documentation and translation. Located in Oslo, Norway.
http://www.wordfixers.no/
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Zanzara User Experience
Offers usability testing, UI design and customer research services. Located in Washington, USA.
http://www.zanzara.com
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