| Subcategories found in Help Desk: |
| » Asset Management | » Browser Based | » Call Centers |
| » Directories | » Information Technology | » Live Support |
| » Lotus Notes Based | » Support and Management | » Vendors |
Related categories: |
| » Top/Business/Business Services/Quality Control and Tracking/Software |
| » Top/Business/Customer Service/Software |
| » Top/Computers/Software/Configuration Management/Bug Tracking |
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| Web Sites |
Acacia Help Desk
Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
http://www.helpdesksoftware.com.au/
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Auratech Software
Australian based company that provides the Client Integrated Support System.
http://www.helpdesk-support.com/
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Coral Sea Software
Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
http://www.coralsea.com.au/sysman/
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Easy Access Help Desk
Offers help desk software applications for businesses, software support, and call center solutions.
http://www.easyaccesshelpdesk.com/
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HelpTrac
Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
http://www.helptrac.com
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Home Run Help Desk
The Microsoft Access-based call ticket application for small businesses and workgroups.
http://www.homerunhelpdesk.com
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ieComputerSystems
Specialises in helpdesk software, software development and IT consultancy services.
http://www.iecomputersystems.com
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Insirux
Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration.
http://www.insirux.com
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Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
http://www.inet-sciences.com
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Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
http://www.kemma.com
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LBE Help Desk Software
Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
http://www.lbehelpdesk.com
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NetHelpDesk
Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
http://www.nethelpdesk.com/
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NetKeeper
A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
http://www.netkeeper.com
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PRD Software
Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
http://www.prd-software.com.au
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The Management and Help Desk Community
A portal of news, information and interactivity for both help desk software and management issues
http://www.helpdesking.com
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Vertical Solutions Inc.
Develops and implements customer service, help desk and sales force automation software.
http://www.vertsol.com
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Wickett Software
Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
http://www.wickett.net
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World Web Dynamics
Live Demo of help desk software, including specific offerings for school districts.
http://www.worldwebdynamics.com
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